Free UK delivery on orders over £50

Customer Service

Shipping & Delivery

We deliver globally.

In the UK, if you choose express delivery we will deliver your parcel to you by Royal Mail Special Delivery - a guaranteed next day service. If you choose standard delivery we will deliver your parcel by signed for courier or by Royal Mail Signed For, which ever is most efficient for your order. We usually dispatch within a  day or two of the order being placed. Our aim is to get your Tartan Twist order to you as quickly and efficiently as possible. Please allow five working days for standard delivery.

We’ll drop you an email when you order and another one when your parcel has been dispatched to give you tracking details where appropriate. If you do not receive an email, check your junk mail folder. Your Tartan Twist order will arrive beautifully packaged in a cloud of tissue paper. If you are purchasing a gift, we can dispatch direct to the recipient to save you the hassle. Just select our gift option at the checkout. We won't include the invoice if the jewellery is a gift. Instead you will receive the invoice by email. 

Overseas orders will be dispatched by Royal Mail in most instances and we will let you know as soon as your order has been dispatched. Please bear in mind that if you are ordering from overseas you may not have to pay VAT, which is included in the prices quoted on the website. If this is the case, the website will automatically deduct the 20% tax at the end of the checkout process.

Below is the Tartan Twist delivery price guide, please contact us if you have any special requirements on +44(0)1786 464251 or email gillian@tartantwist.com. We will do our very best to meet your deadline. 

UK mainland, Highlands and Islands – standard delivery £4.50

UK express delivery -£9.00
Europe  – £10.50
Rest of world – £14.50

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